Hello,
We hope this message finds you well. As we continue to navigate the final stages of fulfillment, we want to provide you with an update on our progress and address some key points.
Shipping Progress:
-
US Distribution Center: shipped 80% of the orders (one more container just arrived in the US)
-
EU Distribution Center: dispatched 75% of the orders
- China Distribution Center: 85% of orders have been sent out
These numbers represent our current progress, and we are pleased to report that we're on track with the timeline shared in our December update.
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We want to acknowledge that January saw a smaller volume of shipments than initially anticipated. This was due to a combination of factors, including the aftermath of the holiday season. The working days started later due to the holidays, and shipping couriers worldwide were still catching up with orders accumulated during the holidays.
However, we're pleased to share that as we move into February, we expect a substantial increase in the volume of shipments. The shipping couriers are less burdened, and we are confident that this month will see a significant boost in the number of TMBs making their way to you. The timeline remains the same, and we anticipate completing the shipping process by the mid-March. While we understand the anticipation and frustration that may arise from these delays, we want to assure you that we're doing everything in our power to fulfill each pledge with the utmost care and attention to detail.
We sincerely appreciate your patience and understanding throughout this process. Your support has been invaluable, and we are committed to delivering a product that lives up to your expectations.
As always, feel free to reach out to us via email (hello@modularbottle.com) or message with any questions or concerns. Your satisfaction is our top priority.
Warm regards,
TMB Team